Legal Notice & Privacy Policy

1. Company Information (Mentions Légales)

2. Privacy Policy (Politique de Confidentialité)

2.1 Data We Collect

When you use our website, contact form, or register for a program, we may collect: full name, email address, phone number, and message content. This data is collected solely for the purpose of responding to your inquiry and managing your enrollment.

2.2 How We Use Your Data

• To respond to contact form submissions and inquiries
• To manage enrollment and send program-related communications
• To send the newsletter if you subscribed (with your explicit consent)
• We do NOT sell or share your data with third parties for commercial purposes

2.3 Data Retention

We retain your personal data for a maximum of 3 years after your last interaction with us, unless you request deletion earlier.

2.4 Your Rights

In accordance with applicable data protection law, you have the right to: access your data, correct inaccuracies, request deletion, and withdraw consent for newsletter communications at any time. To exercise these rights, contact: contact@certifsit.com.

2.5 Cookies

Our website uses essential cookies for navigation and security (session cookies). We may also use Google Analytics to measure traffic. You can disable non-essential cookies in your browser settings.

3. Refund Policy

We offer a 30-day money-back guarantee on all Bootcamp and MasterClass programs, from the program start date. To request a refund:

• Submit your request within 30 days of the first session
• Contact us at: training@certifsit.com or +212 620 81 83 81
• Exam vouchers that have already been issued are non-refundable once activated
• Refund is processed within 14 business days via the original payment method

4. Payment & Instalments

We accept payment by bank transfer, cash, and where available, by card. Instalment payment plans are available for all programs — contact us to discuss your preferred schedule. All prices shown on the website are inclusive of applicable taxes unless otherwise stated.

5. Contact

For any question regarding these policies: contact@certifsit.com — or use our contact form.